In Vinnytsia region, the delegation of specialists from Kozyatyn studied the experience of ZAPU Teplice (photo)
Upon the recommendation of the head of Vinnytsia regional state ADMINISTRATION Valery Koroviya, voiced at a meeting with heads of administrations of 2 March 2016, this Friday,March 18, the delegation of Kozaytyn district undertook a working visit to Teplitsky district administration. Kozyatyn experts adopted the experience of ZAPU in Teplice RGA. First of all, the delegation visited the Center for providing administrative services, which is built in a transparent, understandable and clear. The centre has been running for 2 years. Is located in the administrative building on the 1st floor. Almost all the departments of the administration, who cooperate with Capom reside in a single three-storey building, which has simplified the management and delivery of services by the population of the Teplice district. The center employs 2 administrators and a Manager. The AHPC receives up to 900 calls per month (out of a population of 29 thousand). In the center is an electronic part (through the terminal), which issues tickets from 9.00 to 17.00. Anyone wishing to get a service is registered through a terminal and receives a ticket with a number, the specified table, which must be approached. When all fit, the ad number, and the recipient can log on to the administrator. The center has completely passed to electronic document management, also introduced an electronic magazine, people have the opportunity to submit their application electronically. What most surprised the representatives of Kozaytyn administration is the fact that is under constant surveillance both in the corridor and the offices of ZAPU. Anyone can visit the site of the Teplice RGA and watch online streaming. As assured the head of the center Svetlana, it does not interfere with the employees, but rather the opposite, because video and audio can be played in any disputable situation with the client. With the registration service of AHPC began to work one of the first in the field. Public services and labour archives of the AHPC. Questions from members of the delegation were many, the meeting was of a friendly nature and was aimed at sharing best practices TSPAU between administrations. With their experience in similar fields shared and Kostanay. They spoke about their work and voiced their vision for development of the Center. During a three-hour meeting, they discussed a number of issues relating to the activities of AHPC, the Department of social protection, employment center, Department of architecture. The delegation noted the effectiveness of this meeting and hope that the new format of relations between administrations will be continued and strengthen partnerships. This was reported in the Vinnytsia regional state administrationÏåðåâåäåíî ñåðâèñîì "ßíäåêñ.Ïåðåâîä÷èê": translate.yandex.ru.
Source: http://uzinform.com.ua/
