Now transmit readings of water meters has become even more convenient: KP "Lutskvodokanal" earned the contact center!
KP "Lutskvodokanal" created the opportunity for consumers monthly easily and quickly submit a meter reading of cold water. This can be done by choosing a convenient way is to enter them through the "Personal Cabinet" on the website of the company, to report by phone by calling the contact centre or send an sms message. With the aim of improving the quality of customer service and convenience of transfer of meter readings, on KP "Lutskvodokanal" started a contact center whose primary function is – maximum collection and reception of the readings of the accounting system. Now the owners of water meters will be able to easily and quickly transfer data actual display of multi-channel telephone number: (0332) 74-91-21 (Monday to Thursday from 7.45 to 17.00 Friday 08.00-16.00). Calls from all landlines are paid according to urban and interurban operator providing communication services. At the same time, the official website of KP "Lutskvodokanal" created-online-service "Personal Cabinet", which is still running in test mode. By registering, the user gets the opportunity, without leaving home, send meter readings, to check the calculation, payment, subsidies and incentives. To access the profile, You need only to register on the website of the company in the service "Personal Cabinet". Press the button "Register" and enter in the corresponding fields of address and payment amount for the previous month. This information can be learned from the last paid receipt or in the contact center at the number 74-91-21. Next, fill in the fields in the drop-down menu, where you must enter your email address and password to login and click "Register". After the successful registration to your e-mail will receive a confirmation letter of activation. Please note that Personal account is in test mode. Therefore, if you have any complaints about the quality of his work, please write to e-mail: info@vd.lutsk.ua or contact at tel: (0332)28-40-06. Now the it Department is actively working to improve the new service through the empowerment of the service and Supplement it with new modules. However, starting from October 10, to transmit the readings, and using the method available to every person who uses a cell phone via SMS message to the number: In SMS you need to specify the account number of the consumer ( code of the street–house number-apartment number), put the retreat and to specify meter readings (up to 5 digits). Attention! Account specified in the monthly invoices (for payment of utility bills) for services of water supply and sanitation . After the buyer sent a text message to a specified number, it comes automatic answer-confirmation: "Your statement is accepted. Thank you!". No additional data sample surname, name, patronymic of the user, residential address or date of dispatch of the counter, the SMS message need not be specified. It is extremely convenient, fast and efficient, because people do not need to wait for operator response (as in the case of phone calls) or search the Internet in order to use the services of a Personal account. Ask our consumers to use the capacity to transmit readings through convenient service, contact center, Personal account, or text messages. We also remind you that readings of water meters should be transferred monthly from 25 to 30 (31st) day. The press-service KP "Lutskvodokanal" This was reported in Lutsk city CouncilÏåðåâåäåíî ñåðâèñîì "ßíäåêñ.Ïåðåâîä÷èê": translate.yandex.ru.
Source: http://uzinform.com.ua/
