Chernivtsi Municipal contact centre responds promptly to requests of residents
For the first 11 months of this year, crews enterprises Inc “ADS-080” implemented 3290 departures on elimination of emergency situations. About this informed the head of municipal contact center "15-80" Yana moskaluk. During this period the call centre received 83500 communications, including the telephone hotline 5500. In an average month receives more than 6,000 calls from residents. A record number of calls was registered in the beginning of the heating season, during the day they received over a thousand calls. All appeals in a timely manner communicated to the performers. "The aim of the unified municipal contact centre is providing a response to the complaints of residents, the interaction of all urban services and enterprises regardless of their ownership form and subordination in matters of prevention and elimination emergency and emergency situations, control over timely and quality execution of assigned addresses problems" – Juliana says moskaluk. The vast majority of the complaints come on the following subjects: heat supply, energy in buildings, water and wastewater, street lighting, maintenance and repair of roads, pavements, yards, driveways, maintenance of the residential, landscaping and the like. To date, the performance is 85 statements. All businesses operate in the “Manager”. Municipal contact centre works with all the utilities in the mode of prompt response to residents ' complaints. As employees of the center and respond to messages of inhabitants on social networks. Many complaints gets a municipal contact center on "trust". With their problems are people who are in difficult life circumstances, Teens, ATO participants, their families, immigrants and the like. Contact center "15-80" is available. Recall Chernivtsi contact numbers on which you can contact in case of emergencies. Phones unified dispatch center: 15-80; 588-888; 0502221580; 0962221580; 4-48-07 “Telegondola”: 57-1515;0959321515. This was reported in the Chernivtsi city CouncilÏåðåâåäåíî ñåðâèñîì "ßíäåêñ.Ïåðåâîä÷èê": translate.yandex.ru.
Source: http://uzinform.com.ua/
