For the first quarter of 2017 Lutsky of tspau provided 68272 services, the Director of the Department of tspau Larissa Karp'

During operative meeting the Director of the Department of tspau Larissa Karpyak reported on the results of the Center of administrative services in Lutsk for the quarter 2017. According to her, during the reporting period citizens were provided 68272 services, including 34 392 administrative services, 1329 appeals of citizens, 78 e-petition 412 online consultations, etc. during the first quarter of 2017, the year in of tspau turned 65038 subjects of applications. Constantly work continues on the introduction of information technologies in the activities of tspau. Working electronic queue system, electronic document management, video surveillance, consultations through social networks, the ability to order services through mobile apps. Constant monitoring of the quality of services and feedback from visitors. From 1 February 2017, the year of tspau gained access and carried out the results of the first extract from the State land cadastre about land. Beginning February 15, 2017, Luciana had the opportunity to conclude contracts on the provision of services with utilities in the premises of tspau, among which LSKIP “Latexrecommended” KP “Lutskvodokanal”, SCE “Lutskteplo”, LLC “Local data center”. For the 1st quarter of 2017 revenues of the city for rezultatami work of tspau be 5 million 770 thousand UAH. Most funds obtained by processing and issuing of overseas and ID-passports. In March 2017, the year of tspau became a member of the pilot project “Marriage for a day” by registering multiple marriages. In the framework of the technical assistance project “of tspau as an innovative tool for interaction between authorities and society” it is planned to conduct reconstruction of the premises ZAPU with the completion of the waiting area 180 sq. m. In addition to the reconstruction of the premises of tspau with the completion of the waiting room, cloakroom and create an additional 5 jobs in 2017, the planned introduction of electronic office visitor, the connection of the electronic queue system to the site with the possibility of appointment of the subject of the appeal, the conduct of systematic surveys and polls of visitors, continuous training of personnel, establishment of 2 branches of tspau in the city of Lutsk, a call center based on the rapid response group “15-80”. This was reported in Lutsk city Council

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Source: http://uzinform.com.ua/

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