Residents more concerned with maintaining the housing stock and improvement

For the six months of 2017 to the Executive bodies of the city Council received 3342. Among them: oral – 237 (namely: personal methods of leadership of the city Council – 206, on the phone – 31), written – 2768, e-mail 304 (of whom 218 entered into the category of "Electronic petitions"). Through the authorities did – 1021 references. Among them: the government of the Cabinet of Ministers of Ukraine – 879, Chernivtsi regional administration and Chernivtsi regional Council – 126, from the Prosecutor's office of the city and region -16. For the six months of 2017 at personal reception of the mayor accepted – 147 citizen, deputies of the mayor – 59 citizens. On the implementation of the Law of Ukraine "About addresses of citizens", "About local government in Ukraine" and the requirements of the quality management System increased control over the execution of orders, solving the complaints of citizens, for holding personal reception of citizens. The city Council through the Department of citizens the city Council conducts an analysis of appeals of citizens to study the causes that generate them, as well as the most acute socially important problems that require permanent solutions. Also, the Department of citizens city Council have established effective control over the timing and quality of consideration of references of citizens, Deputy appeals in all Executive bodies of the city Council. Information and Advisory services provided to the members of a territorial community by the Department of citizens city Council For the six months of 2017 3342 provided information and advice to residents on the following issues: ? the housing maintenance and repairs, housing construction, realization of completion, redevelopment of apartments 675 ? social protection, financial assistance, payment of wage arrears, subsidies 233 ? improvement, cleaning of streets, repair of roads 638 ? the improvement of housing conditions, housing provision and 160 ? trade, way of life and the lease of the premises 76 ? employment 45 ? land relations 221 ? transport service 157 ? lighting of streets, houses only: 25 ? water, sources only: 13 ? installation, disabling the phone 16 ? debts for utilities 4 ? heating, installation of individual heating 32 ? gas, gas, replacement gas columns, slabs 8 ? the rates of payment of utilities 482 ? health 44 ? other issues 513 ? INFORMATION REQUESTS 151 E-PETITIONS According to the approved Decision of the Chernivtsi city Council of the sixth convocation number 1726 from 25.09.2015 g. of the Charter of the territorial community of Chernovtsy, from October 2015, the Department of citizens, introducing the practice of electronic petitions. For the six months of 2017 to the city Council's website under the heading "E-petitions" received 237 e-petition. From the beginning of the introduction of the practice, Department of citizens was: All petitions: 912 Not supported and not recruited sufficient (250) number of votes: 703 GAINED MORE THAN 250 VOTES 180 CONSIDERATION 0 PUBLISHED on the website 180 THE PROJECT "OPEN CITY" According to the signed November 19, 2014 Memorandum between the Chernivtsi city Council, society "Ukrainian national Home in Chernivtsi" and the Fund "Eastern Europe", Chernivtsi city Council is implementing the project "Open city: increased citizen participation in the development of local communities." As 03.07.2017 G. from the commencement of the project on its website was: PROBLEMS 1605 Of THEM OPEN (not yet taken) 23 IN THE WORK 256 CLOSED (but can still be taken in the work) 33 ARCHIVE (resolved and closed) 1291 Comparative table on the appeals of citizens submitted to the Department of citizens PPPs for 2013, 2014, 2015 and 2016, and partly 2017 2013 2014 2015 2016 2017 Just 4 338 4 214 6 304 7 736 1 815 ORAL 778 697 795 621 133 WRITTEN 3 560 3 517 5 509 6 250 1 485 FROM AUTHORITIES 827 547 1 400 2 245 657 OF THEM: PCMU 306 207 1 005 1 996 582 Yeah 477 321 325 208 58 The PROSECUTOR's office 14 37 64 29 9 Electronic applications 0 116 267 865 197 Of them E-PETITIONS 0 0 73 565 145 INFORMATION REQUESTS 123 197 261 423 70 This was reported in the Chernivtsi city Council

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Source: http://uzinform.com.ua/

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