In Chernihiv already running e-service "Open city"
E-service "Open city" , which is also called "Map of urban problems" for several weeks, I started to work in Chernigov. It is a modern online service, through which residents can draw the attention of the city authorities and structural subdivisions of city Council on problems of improvement that occur every day in the city, at home or on the street. Information from this kind of treatment is displayed on an interactive map. Thanks to the attached photo or video playback, it becomes intuitive. Responsible persons from different departments of municipal economy should react to such signals. Information on the response is also displayed on an interactive map. We remind you that the MEMORANDUM OF UNDERSTANDING between Chernihiv city Council, International charitable organization "East Europe Foundation" and NGO "Volunteer centre "UNITY" on cooperation in the framework of the joint project "Open City: increased citizen participation in the development of local communities" in the city of Chernihiv was signed in Chernigov city Council recently, on September 14. How does the platform "Open city" Chernigov and how to use it - the press service of the city Council said the coordinator of this project in Chernihiv Vyacheslav Rodichenko: - Vyacheslav, what you need to do to post a message about the problem of improvement on service "Open city"? - First you need to register on the portal (REGISTRATION). Registration is possible via email or an account on social networks Facebook, Twitter, Google. I recommend you to register via e-mail, because then there is one big advantage - feedback. That is, the author who created the application, by e-mail will receive a letter with all the information regarding its application: it can be comments, response services reported to the state etc - How does the e-service "Open city"? - Residents of the city, discovering the problem the improvement in Chernihiv (open door, broken window in the stairwell, the lack of street lighting, remove debris, emergency tree) take pictures or shoot video of the object, choose the category that applies to the problem, indicate the problem on the interactive map and briefly describe the problem with words. Then send this information to the portal "Open city". After moderation all this comes at a map and automatically sent to the corresponding service of the Chernihiv city Council. Conveniently, there is a mobile version of the electronic service "Open city" for Android, IOS, WindowsPhone. You can send photos and any other information directly from the event. That message occurs after you redirect to the appropriate service? - After the publication of the message receives one of three statuses: "open" – a notification is sent to the service, which deals with decision problems; work in progress – the service received the message and began its implementation; "closed" – this problem is solved. If the problem cannot be solved immediately or within a specified time (one month), the responsible employee to inform the user on reasonable grounds of the impossibility of solving this problem. If the problem is not resolved, the author does not activate it again, the application acquires the status of "archive" that is never resolved. Also under each request can subscribe and other Chernigov, it gives the opportunity to show that this is an issue. - How will see react service message? - Posted information is public. Every review, all correspondence between users and workers, the progress of the work with an accuracy of seconds sees each user of the service. Very good opportunity functionality is that the author may not agree that the issue is resolved. If resolved poorly, it can open the circulation again, justifying their actions. The application, which is decided, acquires the status of "closed". The portal also has a section of statistics on the results and the response of the responsible services: the number of problems submitted - how many have been resolved. - Mr. Vyacheslav, and where did the idea of creating such a service and how did you become a project coordinator in Chernihiv? - Now e-card issues are already 27 cities of Ukraine. With the help of these services the government is getting closer to the community, thanks to prozorist and vgcats that they actually provide. The idea of Chernigov appeared and worked, such a system being established I and my comrades in Chernihiv "Self-defence". At first, we thought about our own program, but then learned about the existence of a ready-made platform "Open city", which you can just join. Hard to make it happened, had a lot of work. It was the work on a volunteer basis, which for me continues to be so today. But I'm sure that's the case, necessary and useful for all. Links for more information about the project: · Website – http://opencity.in.ua · Promotion video No. 1 – https://youtu.be/kmxRjn3y-8o · Informational video No. 2 https://youtu.be/qcrD7OqaEsw · How it works? – http://opencity.in.ua/help#r=UA74 · Mobile application – http://opencity.in.ua/mobileapp#r=UA74 · User manual https://youtu.be/Kt3WSD8ilpg · Group "open City Chernigov" Facebook – http://www.facebook.com/opencitycn · Group "open City Chernigov" Vkontakte – https://vk.com/opencitycn The press service of the Chernihiv city Council.Ïåðåâåäåíî ñåðâèñîì "ßíäåêñ.Ïåðåâîä÷èê": translate.yandex.ru.
Source: http://uzinform.com.ua/
